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What is e-mail
fraud?
Commonly referred to as phishing, e-mail fraud most commonly consists of
an e-mail message sent to you from what appears to be a reputable source
such as your bank, credit card company, or Internet service provider.
The e-mail will likely notify you of some serious problem requiring your
immediate attention. Furthermore, you will be asked to provide
confidential information such as your Social Security number, bank
account or credit card numbers, and/or passwords.
These fraudulent e-mail messages may also redirect you to a phony
website to collect confidential information. If you provide this
information, you may become a victim of identity theft.
Protecting yourself from e-mail fraud
- Never provide your personal information in response to an unsolicited
request.
- If you believe the contact may be legitimate, contact the financial
institution directly rather than responding to the email. Contact
information will be available on your account statements, in your local
phonebook, or via the Internet.
- Never provide your password(s) over the phone or in response to an
unsolicited e-mail.
- Review your account statements regularly for suspicious or
unauthorized activity.
How to report fraud
Unless you initiated contact, Union Savings Bank will never solicit your
personal information through e-mail, postal mail, or by telephone. If
you have received suspicious e-mails, postal inquiries, or telephone
solicitations claiming to be from Union Savings Bank, please contact us
immediately at (505) 341-5200.
If you suspect you may be a victim of identity theft, in additional to
contacting Union Savings Bank you should also contact the following
agencies:
Federal Trade Commission
1-877-IDTHEFT
www.consumer.gov/idtheft
Equifax (credit bureau)
1-800-525-6285
Experian (credit bureau)
1-888-397-3742
TransUnion (credit bureau)
1-800-680-7289
Click here for additional information on identity theft and online
fraud.
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